About
Every time you choose MxMx66, it's a sign of your trust in us. We understand that smooth communication is the foundation of a superior experience—whether you need assistance with your shopping, want to check your order status, or have suggestions to share, there are clear channels here to ensure your voice is heard quickly and responded to attentively.
1. Immediate Assistance: Contact us immediately if you have any problems .
If you encounter any order-related questions, shipping delays, or need product consultation or return/exchange guidance during your purchase, you can contact our customer service team directly through the following methods. We will prioritize handling your needs during service hours:
• Direct phone call: (+86) 17850367771 (One-click dialing for quick communication)
• Email communication: cdcxmx@outlook.com (Please attach a screenshot of your order for accurate problem-solving)
hours : Monday to Friday, 9:00 AM to 6:00 PM (Messages left outside of service hours will be prioritized for a reply the following day).
II . Feedback Channel: Your voice is the direction of our growth.
If you are dissatisfied with your shopping experience, or have suggestions for product optimization or service improvement, please let us know through the following methods:
• Send an email directly to cdcxmx@outlook.com (with the subject line "Feedback & Suggestions + Your Needs");
customer service representatives mention "feedback and suggestions," we will have someone record and follow up on them.
Every piece of feedback is compiled and analyzed to optimize our service processes—your satisfaction is our goal for continuous improvement.
III . About Us: Our company information is transparent and verifiable.
Company Name: Chengdu Chunxiao Meixin Culture Media Co., Ltd.
Office Address: Room 610, 6th Floor, Building 8, No. 18 Youlian First Street, Jinniu District, Chengdu, Sichuan Province
We consistently adhere to the service principles of "professionalism, efficiency, and sincerity," and are committed to providing every user with a seamless shopping experience. Thank you for choosing us, and we look forward to exploring more exciting things with you !